Return and Refund Policy

Last Updated: 12-11-2024

Thank you for shopping with Gem Equipments Private Limited. Please read our return and refund policy carefully to understand your rights and obligations with respect to your purchase.

No Return and No Refund Policy

At Gem Equipments Private Limited, we are committed to providing high-quality products and services to our customers. Due to the specialized nature of our products, we do not offer any returns, refunds, or exchanges once the purchase has been completed.

Order Cancellations

• Order cancellations are not permitted once the order is processed and payment is confirmed.
• If there is an issue with your order or if you need assistance, please contact us at [sales@gemindia.com] or call us at [+91 9344455927].

Exceptions

In the unlikely event that you receive a product that is defective or damaged upon arrival, please contact our customer support team within [specify timeframe, e.g., 3 days] of delivery. We will assess the situation and may offer a replacement or repair as deemed appropriate.

Contact Us

If you have any questions about our Return and Refund Policy, please contact us at:

• Email: [sales @gemindia.com]
• Phone: [+91 9344455927]

We appreciate your understanding and thank you for choosing Gem Equipments Private Limited.