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Shipping Policy

Thank you for choosing Gem Equipments Private Limited. This Shipping Policy outlines the terms and conditions for the shipping and delivery of our products within Tamil Nadu, India.

  1. Shipping Coverage
  • At this time, we only offer shipping within the state of Tamil Nadu. We do not currently ship to other states or internationally.
  1. Shipping Charges
  • Shipping charges are calculated based on the order size, weight, and destination within Tamil Nadu. The applicable shipping fee will be displayed at checkout.
  • Any additional fees or surcharges will be communicated prior to completing the purchase.
  1. Order Processing Time
  • Orders are processed and shipped within [specify timeframe, e.g., 1-3 business days] after the order is confirmed.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  1. Estimated Delivery Time
  • After dispatch, orders typically arrive within [specify timeframe, e.g., 3-7 business days] depending on the destination within Tamil Nadu.
  • Please note that delivery times are estimates and may vary due to unforeseen circumstances, including weather conditions, public holidays, or courier delays.
  1. Order Tracking
  • Once your order is shipped, we will provide you with a tracking number and instructions on how to track your shipment online.
  1. Delivery Policy
  • Deliveries will be made to the shipping address provided at checkout. Please ensure that your address and contact information are accurate to avoid any delays.
  • In case of failed delivery attempts due to incorrect address or unavailability of the recipient, the package may be returned to us. Reshipping may incur additional charges.
  1. Damaged or Lost Shipments
  • If your order arrives damaged or is lost during transit, please contact us immediately at sales@gemindia.com or +91 9344455927 [Insert Contact Number]. We will work with our shipping partners to investigate and resolve the issue.
  • Damaged items should be reported within [specify timeframe, e.g., 48 hours] of delivery for us to arrange for a replacement if applicable.
  1. Contact Us
  • For questions or concerns about our Shipping Policy, please reach out to us at:
    • Email: sales@gemindia.com
    • Phone: +91 9344455927

We appreciate your understanding and thank you for shopping with Gem Equipments Private Limited.